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Coplin Health Systems | Primary, Acute & Preventive Care

Preventative MedicineVienna, WV

★★☆☆☆1.5/52 reviews across 2 platforms

Ratings by platform

  • Facebook: 100% recommend (based on 26 reviews) (26 reviews)
  • Birdeye: 2 out of 5 stars (1 review)
  • Healthgrades: 1 out of 5 stars (1 review (for office))

What patients say

Patients praise

  • Appreciation for specific providers who go above and beyond for patients
  • Recognition of the facility's importance to the local community as a healthcare resource
  • Professionalism of some staff members
  • Effective communication regarding care from select doctors and nurses

Common complaints

  • Concerns over medical misdiagnosis or failure to identify serious conditions
  • Difficulty in scheduling appointments and getting prescription refills
  • Reports of rude or uncompassionate staff behavior
  • Strict adherence to rigid office policies, such as turning away late patients

In patients' words

"I love going to Dr. Nichols and him going above and beyond any questions and concerns I have! I always get every question answered and he makes sure I’m not anxious about anything before I leave!"

LocalityBiz (Review of Wirt County Family Care)

"My wife came to you repeatedly with chest pains and you insisted it was anxiety... I switched doctors and a few weeks later I had kidney cancer surgery. Had my wife and I stayed with Coplin clinic we would both be dead."

LocalityBiz (Review of Wirt County Family Care)

"To quote policy to me for being late was devastating. I need help for her, not playing a power game with us seeking help."

LocalityBiz (Review of Ripley Family Care)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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