Fertility Clinic in Vienna, VA - IVF & More | CCRM
Fertility Clinic • Vienna, VA
Ratings by platform
- Blooming Eve: 3.8/5 (167 reviews)
- Google Reviews: 4.2/5 (Not explicitly stated total)
- FertilityIQ: 4.8/5 (53 reviews)
What patients say
Patients praise
- Recognition as being up-to-date with fertility research and medical expertise
- Specific doctors and staff members praised for being knowledgeable, professional, and friendly
- Positive patient outcomes and successful pregnancies reported by some patients
Common complaints
- Administrative and communication issues, including delayed appointments, difficulty getting records, and disorganized scheduling
- Concerns regarding staff compassion and bedside manner, particularly from specific physicians
- Frustration with rigid clinic policies, including strict arrival times and mandatory testing requirements viewed as unnecessary
- Billing inconsistencies and lack of responsive billing support
In patients' words
"They [CCRM Northern Virginia] seem to be up to date with research. But appointments are usually delayed and getting copies from the admin staff is difficult. I also wished they were better coordinated with my husband's paperwork. Sometimes it feels like our appointments are not in sync with each other...The nurses are nice in person but don't communicate well regarding treatment."
— FertilityIQ review"CCRM is a wonderful clinic with amazing doctors. Dr Payson made me feel comfortable and welcome. I would recommend CCRM to anyone who is looking to start or growing their family."
— Patient review (Feb 2021) via HelloLiliaMore clinics in Vienna
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