Victor Valley Family Clinic | Family Medicine in Victorville, CA ...
Pediatrics • Victorville, CA
Ratings by platform
- Birdeye: 2.3 out of 5 stars (15 reviews)
- WeightLossClinic.care: 4.2 out of 5 stars (22 reviews (associated with weight loss services))
- BusinessYab: Not specified (3 reviews)
What patients say
Patients praise
- Patients frequently praise physicians for being patient, attentive, and thorough, noting they do not feel rushed during appointments
- Some patients report friendly and efficient interactions with medical staff and nursing teams, including painless injections
- Individual doctors (e.g., Dr. Nicole McFarland, Dr. Avneet Kaur, Dr. Hein) receive high personal recommendations for their bedside manner and expertise
Common complaints
- Rudeness and unprofessional behavior from front desk/reception staff
- Difficulty with communication, long hold times, and lack of follow-up on tasks like medication refills and lab results
- Concerns regarding office administrative delays with processes like referrals
In patients' words
"The receptionist are very rude. They have nasty attitudes. Then have you on hold forever not doing anything. They sit and discuss patients information."
— Birdeye Review"I had my first visit today, and did not have to wait long at all to be called back or for the doctor to see me. Staff was welcoming and kind. Dr. McFarland was great and provided an experience I haven’t had at a medical office in a long time. She listened, did not rush, validated my concerns..."
— WeightLossClinic.care Review"Dr Avneet Kaur ... has been an amazing physician! I've seen her on a few occasions now and the staff has been more than accommodating. She takes the time to make sure all concerns are addressed and does not make you feel like you need to rush through."
— BusinessYab ReviewMore clinics in Victorville
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