Ventura County Orthopedic Associates | Orthopedic Surgeons ...
Orthopedics • Ventura, CA
Ratings by platform
- Yelp: 2.6/5 stars (83 reviews (on Yelp))
- WebMD: 3.0/5 stars (8 ratings (for Dr. Thomas Wu))
- Better Business Bureau (BBB): 1/5 stars (1 review)
What patients say
Patients praise
- Physicians perceived as knowledgeable and professional
- Successful surgical outcomes and physical therapy recovery
- Kind and helpful support staff in certain interactions
- Appreciation for direct and clear medical information
Common complaints
- Difficulty reaching office staff and getting return calls
- Reports of dismissive or unhelpful physician demeanor
- Long wait times for appointments
- Lack of patient-centered communication or listening by some providers
In patients' words
"I have fought for months for someone at the Oxnard office to return my call... No one returns calls. This is not patient care."
— Better Business Bureau customer review"I was a new patient at Ventura Ortho this morning. it was, without exception, the worst experience I've ever had. Dr. Dietel was dismissive and unhelpful."
— Yelp review"Really impressed with Dr Ragsdale. She takes my concerns seriously which I've always found hard to find, and she absolutely knows her stuff."
— Ventura County Orthopedic Associates website testimonialMore clinics in Ventura
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