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Emergency Department - Sarah Bush Lincoln Fayette County Hospital

Emergency MedicineVandalia, IL

★★★☆☆2.6/569 reviews across 1 platforms

Ratings by platform

  • Healthgrades, Medicare, and Homefacts aggregating patient experience surveys: 79% patient experience rating (4% above national average) (114 survey responses (specific data source))
  • MedicalRecords.com: 2.6 out of 5 stars (69 reviews)

What patients say

Patients praise

  • Compassionate and caring nursing staff
  • Good doctor-patient communication ratings (89%)
  • High cleanliness ratings (82%-86%)
  • Clear discharge instructions provided (87%)
  • Patient experience rating generally above national averages

Common complaints

  • Reports of lost personal belongings in the ER
  • Concerns about responsiveness of hospital staff
  • Inconsistencies in patient wait times during busy periods

In patients' words

"The staff at the cardiac center were friendly and very patient. I underwent a stress test and an echocardiogram. I recieved the results in the mail within a week."

Patient review on MedicalRecords.com

"Don't give them your belongings when they ask for them. They lost my stuff and didn't even register it on the belongings list."

Patient review on MedicalRecords.com

"Nurse Jamie E was so caring called and got me in right away! Dr Cline came right in checked me and ordered a sonogram. Then once results were in he came back in to let me know!"

Patient review on MedicalRecords.com (referring to ER experience)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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