Effingham Obstetrics & Gynecology, Vandalia
Obstetrics & Gynecology • Vandalia, IL
Ratings by platform
- Birdeye: 4.8/5 (845 reviews)
- Together Women's Health (aggregate): 4.9/5 (749 reviews)
What patients say
Patients praise
- Knowledgeable and skilled medical staff
- Helpful and kind service from certain providers and nurses
- Good bedside manner, particularly from specific doctors like Dr. Whightsel
- Efficiency in scheduling and wait times for some patients
Common complaints
- Poor customer service and difficulty getting call backs from staff
- Reports of rude and unprofessional behavior from some staff members
- Concerns regarding care for high-risk pregnancies and diagnostic oversights
In patients' words
"Dr. Whightsel is so nice and has a wonderful bedside manner and so do his nurses, they care and they show that they care. They don’t rush through your appointment, they take their time to address all of your concerns."
— Birdeye User Review"I don’t know what I’m doing wrong with this office but I can NEVER get a call back. Absolutely the worst customer service I’ve ever had."
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