Vancouver Clinic Mental Health Center
Mental Health • Vancouver, WA
Ratings by platform
- PissedConsumer: 1.9 out of 5 (39 reviews)
- Healthgrades: 1.0 out of 5 (2 reviews)
- Birdeye (Vancouver Plaza Neighborhood Clinic): 3.7 out of 5 (21 reviews)
What patients say
Patients praise
- Some patients report excellent and compassionate care from specific psychiatrists and mental health providers
- Effective diagnosis and medication management for some patients
- High level of skill and knowledge among certain staff members
Common complaints
- Billing and pricing transparency issues
- Poor customer service and unhelpful staff interactions
- Long wait times for appointments and during visits
- Difficulty scheduling appointments or long wait times for initial intake
- Perceived lack of empathy or poor bedside manner from some providers
In patients' words
"The mental health team at Vancouver Clinic Mental Health Center has, by far, provided the best care I’ve ever experienced."
— LocalityBiz (Karen Jassenoff)"I waited 6 months to get in there, and she just trashed my mental health. One of her nurses called me and yelled at me... Totally unprofessional. Zero accountability."
— LocalityBiz (Peter Swartz)"I feel scammed, misled, and taken advantage of at a vulnerable time — while sick, uninsured, and just trying to get a basic test. Shame on this clinic for zero price transparency and deceptive billing practices."
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