Cardiology at PeaceHealth Southwest Medical Center
Cardiology • Vancouver, WA
Ratings by platform
- Birdeye (Aggregate of Google reviews): 3.4 out of 5 stars (24 reviews)
- U.S. News & World Report: 3 out of 5 stars (Hospital-wide patient experience) (N/A)
- Healthgrades: 60% patient experience rating (N/A (7% lower than national average))
What patients say
Patients praise
- Many individual cardiologists at the center receive high patient satisfaction ratings for listening attentively and providing clear explanations
- Compassionate and patient care reported by some patients during stressful medical experiences
- Some patients describe staff as kind during specific procedures like EKGs or vitals collection
Common complaints
- Reports of rude or unprofessional behavior by administrative and reception staff
- Difficulties and delays in obtaining medical records for follow-up care
- Complaints about communication and gossiping among staff members
In patients' words
"Great experience here! Doctor explained things to me better than I’ve ever had at a doctors office."
— LocalityBiz (Megan Bolt)"The receptionists are always extremely rude... The testing people blab on about how bad the doctors are... It's worth going elsewhere to get away from the other unprofessional behavior."
— LocalityBiz (Anonymous)"Could not be more disappointed in the Peace Health Pavillion Cardiology follow up. I now live in a different state and desperately need my cardiology/ecocardiogram records. I requested in July and since then my cardiologist has requested my records twice. No records."
— LocalityBiz (Lynda Bechtel)More clinics in Vancouver
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