Northwest Asthma & Allergy Center: HOME
Allergy & Asthma • Vancouver, WA
Ratings by platform
- Yelp: 2.6/5 stars (based on 240 reviews across brand locations) (240 reviews (brand-wide))
- Yelp (Vancouver location): Data limited; recent feedback highlights dissatisfaction (3 reviews (Vancouver specific))
What patients say
Patients praise
- Some patients report professional and knowledgeable staff
- Positive outcomes for specific medical conditions and diagnostic expertise
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor customer service and unresponsiveness over the phone
- Difficulty getting call backs from staff or doctors
- Unprofessional billing department experiences
- Perceived lack of attentiveness or listening from some physicians
- Inconsistent patient care experiences
In patients' words
"If we could give zero stars we would. This organization, all locations are way understaffed. Their tele visit experience has logon errors. They never pickup the phone. Scheduling is several weeks out."
— Yelp user review"I came in for an allergy test & dr Paul v Williams knew there was more than allergies behind my symptoms. He requested a scan that found my cancer & I forever be greatful for his expertise."
— Birdeye patient review"I will never go back. Dr. Allen did not listen, ask questions, or express any sort of concern for my being ..."
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