Mercy Clinic Family Medicine - Van Buren
Surgery • Van Buren, AR
Ratings by platform
- Birdeye: 3.4 out of 5 stars (41 reviews)
- Facebook: 82% recommend (7 reviews)
- Mercy (Official Provider Rating): 4.9 out of 5 stars (480 patient ratings)
What patients say
Patients praise
- Friendly and caring staff members (specifically cited by some patients)
- Highly rated and recommended individual providers (e.g., Dr. Gonzales, Dr. Agent, Dr. Baker)
- Professional and direct communication from some doctors
Common complaints
- Incompetent and unhelpful office staff
- Difficulty getting return calls
- Long wait times
- Perceived lack of care and rushing by providers
In patients' words
"Dr. Gonzales is wonderful as is everyone there!"
— Birdeye review"Good people. Nurses are awesome. Dr.Baker is no B.S. He is straight and to the point. Been my Dr for over a decade."
— Birdeye review"DON’T GO HERE….Horrible….This Medical Office is horrible. The staff is incompetent. They Never return calls, over booked and understaffed. Both the staff and Dr. Hamby seem to be rushed and non caring."
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