Arkansas Primary Care Clinic | Baptist Health Doctors
Internal Medicine • Van Buren, AR
Ratings by platform
- Baptist Health Family Clinic-Van Buren (Google My Business via seeic2019.es): 2.8/5 average (11 reviews) (11 reviews)
- Baptist Health Urgent Care - Van Buren (Birdeye): 4.6 star rating (778 reviews)
- Baptist Health Family And Pediatric Clinic Van Buren (Vitals): Provider ratings shown (e.g., Dr. Louis Gordon Sasser 4.3; Monique Thammavong; Dr. Stephen Eugene Carney 3.1) (Not stated (vitals page indicates 'Be first to leave a review'))
What patients say
Patients praise
- Some clinicians/staff receive praise for bedside manner and compassion
- Urgent care location shows high aggregate rating on Birdeye
- Some providers receive positive patient feedback for attentiveness and care
Common complaints
- Low average rating and multiple negative experiences reported for Baptist Health Family Clinic-Van Buren
- Complaints include poor bedside manner, lack of empathy/compassion, and communication issues
- Reported issues include being dismissed/undignosed or treated like the patient doesn't matter; appointment problems mentioned
In patients' words
""Average opinion: 2.8/5" (for Baptist Health Family Clinic-Van Buren)"
— seeic2019.es page summarizing Google reviews""Dismissed, Undiagnosed, and Treated Like I Didn't Matter -- This Was Dangerous""
— Birdeye review excerpt for Baptist Health Urgent Care - Van Buren""straight TERRIBLE at her job... LEFT IN [the] Office" (review excerpt about clinic provider)"
— seeic2019.es page with Google review excerpts""I just came back from this er visit and the Dr came into my room with an attitude from the start. Horrible bedside manner.""
— localitybiz.com review excerpt for Baptist Health-Van BurenMore clinics in Van Buren
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Patients praise: Friendly and caring staff · Appreciation for specific physicians (e.g., Dr. Gonzales, Dr. Baker).
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Summit Medical Center
Patients praise: Hospital is accredited by The Joint Commission · Received Quality Improvement and Innovator awards from the Arkansas Foundation for Medical Care.
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