Find a Doctor | Northwest Health - Porter | Valparaiso, IN
Primary Care • Valparaiso, IN
Ratings by platform
- Yelp: 90 reviews (rating not shown in provided snippet) (90 reviews)
- Vivian Health: 2.4/5 (13 reviews (shown))
- Glassdoor (employees): 2.8/5 (employee rating) (36 company reviews (employees))
- HealthLuminate (hospital experience): Low overall patient satisfaction (star rating values not captured in provided snippet) (Not stated in provided snippet)
What patients say
Patients praise
- Some patients report staff being welcoming/helpful and clinically proficient (Vivian review examples).
- Care involves ER treatment times and infection prevention strengths (HealthLuminate highlights).
- Community/hospital staff described positively in some reviews (Vivian).
Common complaints
- Low overall patient satisfaction and concerns about care team being slow to meet needs (HealthLuminate).
- Patients report poor coordination of services and negative experiences, including inadequate post-op care/maintenance and rude or unprofessional doctor behavior (Yelp excerpts).
- Concerns about long ER wait times with limited attention in waiting room (Yelp excerpt).
- Staffing issues noted despite generally good staff (Vivian).
In patients' words
""There really needs to be more coordination of services. Lab work done between the Roosevelt location ...""
— Yelp – Northwest Health - Porter (Valparaiso)""Shocking complete lack of patient care! My friend had major back surgery and after 3 days nobody: Washed her body, fixed her hair, changed her bedding or gown, cleaned her room or emptied her...""
— Yelp – Northwest Health - Porter (Valparaiso)""Worst care ever. Er wait time was unacceptable. My elderly fatherinlaw sat in the waiting room for hours late at night with no care...""
— Yelp – Northwest Health - Porter (Valparaiso)""Staff was welcoming and helpful. Assignments were fair. Staff were conscious and clinically proficient.""
— Vivian Health – Porter Regional Hospital (Valparaiso) review (Mar 25, 2024)""Small, community hospital. Staff are great to work with but there are definitely staffing issues.""
— Vivian Health – Porter Regional Hospital (Valparaiso) review (Jan 16, 2024 excerpt)More clinics in Valparaiso
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