Sutter Solano Care Center in Vallejo, CA
Cancer care / oncology infusion centers • Vallejo, CA
Ratings by platform
- CMS / Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 2 out of 5 (overall) (based on CMS survey data)
- Yelp: 1.7 out of 5 stars (6 reviews)
- Healthgrades / CMS: 66% patient recommendation rate (based on patient survey data)
What patients say
Patients praise
- doctors are often described as knowledgeable and professional
- nurses and doctors generally communicate well with patients
- good discharge information provided for home recovery
Common complaints
- long wait times
- rude or poor customer service
- slow staff response times when help is needed
- concerns about facility cleanliness
In patients' words
"I’m very thankful for the care and professionalism I’ve received from Dr. Herman. She has been attentive, compassionate, and willing to listen..."
— Healthgrades user review"ABSOLUTELY POOR CUSTOMER SERVICE. The lady on the phone was rude..."
— Yelp user reviewMore clinics in Vallejo
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