Westchester Medical Center Health Network
Primary Care • Valhalla, NY
Ratings by platform
- Birdeye (Google reviews aggregate): 2.7 out of 5 stars (787 reviews)
- Healthgrades: 54% patient recommendation rate
- Leapfrog Group: High scores (120/120 points) for outpatient surgery experience (Not specified (Leapfrog OAS CAHPS survey))
What patients say
Patients praise
- High performance in outpatient and ambulatory surgery experience measures
- Some reports of dedicated and life-saving medical care, especially in trauma and specialized services
- Positive interactions reported by some patients with specific providers
Common complaints
- Challenges with administrative and billing processes
- Inconsistent communication from doctors and nurses
- Reports of long wait times and delays in receiving assistance
- Concerns regarding room cleanliness and noise levels at night
- Dissatisfaction with bedside manner among some providers
In patients' words
"In all my over 90 years I've never encountered such an argumentative person, completely lacking bedside manner."
— Patient review on Healthgrades regarding a provider"Amazing experience they went above and beyond for my son I am forever grateful for them getting him the help he needed they treated him like royalty while he was there."
— Patient review on Birdeye"trying to get their billing department on the phone is like I have to use the word pathetic they are rude they hang up on you."
— Patient review on Birdeye regarding billingMore clinics in Valhalla
Northwell Health Physician Partners | Primary Care & Specialists in ...
Patients praise: Efficient and courteous staff in specific departments (e.g., labs) · Physicians perceived as thorough, attentive, and good at explaining conditions.
Westchester Community Health Center: Community Health Care
Patients praise: Commitment to providing affordable healthcare regardless of ability to pay · Established formal patient grievance and feedback procedures.
Plastic Surgery Westchester County - Cosmetic Surgery
Patients praise: high patient satisfaction with surgical outcomes and precision · reports of caring, professional, and attentive medical staff and doctors.
Stoneleigh Medical Group (Westchester Putnam Gastroenterology ...
Patients praise: High overall patient satisfaction/ratings in practice-collected testimonials · Doctors and care teams described as thorough, compassionate, and good at explaining/communication in some reviews.
Find a Podiatrist
Patients praise: patients frequently praise the medical staff for being knowledgeable and professional · many reviewers highlight effective treatment outcomes, including successful surgeries and pain relief.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.