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Northwell Health Physician Partners | Primary Care & Specialists in ...

Primary CareValhalla, NY

★★★★☆4.0/531 reviews across 4 platforms

Ratings by platform

  • WebMD (Dr. Rhonda Rubin): 4.0/5 (16 reviews)
  • WebMD (Dr. Deborah Shapiro): 4.5/5 (12 reviews)
  • LocalityBiz (Obstetrics & Gynecology): 1/5 (1 review)
  • LocalityBiz (General Northwell location): 2/5 (2 reviews (mixed))

What patients say

Patients praise

  • Efficient and courteous staff in specific departments (e.g., labs)
  • Physicians perceived as thorough, attentive, and good at explaining conditions

Common complaints

  • Difficulty reaching staff by phone and long hold times
  • Reports of poor administrative processes like disconnecting calls
  • Facility complaints regarding physical environment (e.g., climate control, water)

In patients' words

"called to make an appointment, after waiting on hold for over 30 minutes, gave them my name and dob and told them I would like to schedule an appointment, and they hung up on me."

LocalityBiz review of Obstetrics & Gynecology at Valhalla

"She is very concerned about her patients. Expels everything. Makes you feel comfortable."

WebMD patient review of Dr. Rhonda Rubin

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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