OB/GYN - Providers - Christie Clinic
OB-GYN • Urbana, IL
Ratings by platform
- Birdeye (Google via Birdeye listing): 3.6 stars (53 reviews)
- Vitals (Dr. Candace D. Mcgregor): 4.3/5 stars (average) (3 ratings (1 written review))
- Vitals (Dr. Keith R. Haug): 5.0/5 stars (average) (4 ratings)
- WebMD (Dr. Keith Haug): 5.0/5 stars (4 ratings)
What patients say
Patients praise
- Compassionate, easy to talk to care and doctors who explain procedures
- Wait times can be long but patients describe doctors as attentive/listening
- Some OB/GYN providers receive very high ratings (e.g., 5.0 on Vitals/WebMD for Dr. Keith Haug)
- At least one provider review highlights supportive coordination and preparedness for high-urgency pregnancy events (C-section/urgent delivery context)
Common complaints
- Low overall practice rating with patient complaints about access/administrative handling (e.g., being turned away due to insurance/primary doctor status)
- Reports of unprofessional/insensitive clinical behavior in a review (e.g., not using ungloved hand during exam, eye contact described)
- BBB profile indicates failure to respond to complaints, suggesting unresolved issues at the business level
In patients' words
"“I went to the convient care they turned me away stating the doctor I have is not my primary doctor… I will not come back there again.”"
— Birdeye review for Christie Clinic Urbana"“Office wait times are sometimes long… but he is a listener and will read through his previous chart notes… I have never felt more comfortable and at ease.”"
— Vitals review text for Dr. Keith R. Haug"“Wait time is long… Very compassionate and easy to talk to. Overall, shes a great doctor…”"
— Vitals review text for Dr. Candace D. Mcgregor"“Failure to respond to 1 complaint(s) filed against business.”"
— BBB Business Profile for Christie ClinicMore clinics in Urbana
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