Dermatology: Advanced Skin Treatment Options | Carle.org
Dermatology • Urbana, IL
Ratings by platform
- Healthgrades (Dr. Craig Neitzel): 2.5/5 (15 reviews)
- Healthgrades (Dr. Thomas Graham): 3.0/5 (4 reviews)
- WebMD (Dr. Warren Lee): 3.0/5 (4 reviews)
- ComplaintsBoard (Carle Foundation Hospital): 1.0/5 (5 reviews and 14 complaints)
What patients say
Patients praise
- Some patients praised providers for being knowledgeable and skilled
- Positive feedback for professional, courteous, and efficient staff in certain instances
- Reports of successful and thorough skin exams or procedures
- Appreciation for comfortable and clean office environments by some patients
Common complaints
- Patients reported feeling rushed or dismissed during appointments
- Complaints regarding misdiagnosis or ineffective treatments
- Negative feedback regarding customer service and administrative responsiveness
- Concerns over billing practices and unclear costs
- Isolated reports of poor bedside manner
In patients' words
"the most thorough and in depth and non-rushed skin exam i have had in 10 years. A very pleasant experience"
— Ratings.MD (Dr. Olaf Rodriguez)"Dr. Lee seemed nice, but was dismissive of my condition and did not do any examination at all. The appointment was over in less than ten minutes and I was rushed out of the office. Would not recommend."
— WebMD (Dr. Warren Lee)"He looked at me for barely 5 minutes and I couldn't get a word in to tell him what was happening. He waved off my issue as eczema and prescribed an expensive cream. It didn't help and the issue got worse."
— Healthgrades (Dr. Craig Neitzel)More clinics in Urbana
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