Ohio State Outpatient Care Upper Arlington
Nephrology • Upper Arlington, OH
Ratings by platform
- Birdeye (Family Medicine): 4.3 out of 5 stars (58 reviews) (58)
- Birdeye (Heart and Vascular): 4.9 out of 5 stars (102 reviews) (102)
- Birdeye (General and GI Surgery): 4.6 out of 5 stars (31 reviews) (31)
- Apple Maps: 100% positive rating (3)
What patients say
Patients praise
- Highly qualified and professional medical staff
- Friendly and caring demeanor of providers and support teams
- Efficient and quick service for routine procedures like lab work
- Clean facility environment
Common complaints
- Long wait times for appointments and difficulty scheduling new patient visits
- Frustration with the walk-in clinic process being misunderstood as immediate urgent care
- Communication breakdowns regarding surgery coordination and appointment cancellations
- Difficulty reaching the office via phone
In patients' words
"OSU Zollinger Outpatient unit is a wonderful place with highly qualified professionals who takes care of patients and works hard to ensure highly satisfactory customer experience."
— Birdeye (Family Medicine)"After seven months was finally seen here, everyone was friendly and professional."
— A Better Place"The only reason this review is not a 5? It is because I waited for 5 long months for someone…anyone to give me pertinent info on my surgery."
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