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DermatologyUpper Arlington, OH

★★★★☆4.0/516 reviews across 2 platforms

Ratings by platform

  • Facebook: 88% recommend (62 reviews)
  • Medical Health Clinic Directory: 4.5/5
  • WebMD: 4.0/5 (16 ratings)

What patients say

Patients praise

  • Some patients report pleasant and helpful experiences with specific providers
  • Recognized as a Neighborhood Favorite on Nextdoor in multiple areas, including Upper Arlington
  • Providers noted as being over-and-above in follow-up for certain conditions

Common complaints

  • Reports of negative, stressful, or non-inclusive work environment for employees
  • Complaints regarding office staff behavior and communication (e.g., hold times, collection of sensitive information)
  • Issues with appointment policies and cancellation fees
  • Specific clinical complaints regarding treatment outcomes and perceived ethical concerns

In patients' words

"Dr. Cassandra has been my young daughters dermatologist for a year now dealing with a really confusing and persistent rash. She has gone over and above to help us, calling to check on her often and try to figure out solutions."

Patient review from medicals-health.com

"This office is terrible I would not recommend it to anyone... I was prescribed Avar cleansing pads at a $200.00 a month cost... This was Rosecea!. The pharmacist told me there are lots of less expensive and effective treatments."

Patient complaint from medicals-health.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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