Dr. Neal Mastruserio: Dermatology in Upper Arlington, OH
Dermatology • Upper Arlington, OH
Ratings by platform
- WebMD: 4.0/5.0 (21 ratings with 2 written reviews listed)
- U.S. News & World Report: Not explicitly specified, but based on 18 reviews (18 reviews)
- BestProsInTown: Not explicitly quantified (54 reviews listed)
What patients say
Patients praise
- Knowledgeable and experienced physician
- Kind, caring, and professional demeanor
- Effective at working with pediatric patients
- Responsive with appointment scheduling and prescription refills
Common complaints
- Some complaints about office staff, including reports of rudeness and incompetence
- Concerns regarding long wait times and being busy
- Mixed patient experiences in online reviews
In patients' words
"Professional, caring, courteous, and friendly."
— WebMD review (October 2021)"Would not recommend. Find someone better."
— WebMD review (December 2020)"One of the worst doctor offices of all time!! The receptionists are extremely rude and incompetent."
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