University Place Medical Clinic: Medical Clinic in University ...
Internal Medicine • University Place, WA
Ratings by platform
- Birdeye: 3.2 out of 5 stars (123 reviews)
- Apple Maps: 2.6 out of 5 stars (18 reviews)
What patients say
Patients praise
- Appreciation for specific doctors and providers (e.g., Dr. Friesen, Peggy Smith)
- Compassionate and attentive care during visits
- Friendly and knowledgeable support staff
- Small office, personalized feel in some experiences
Common complaints
- Frequent turnover of medical providers and staff
- Administrative and scheduling issues, including billing errors and misaligned appointment reminders
- Complaints regarding cancellation fees and policy enforcement
- Concerns over patient communication and staff professionalism
In patients' words
"Ive had 4 different providers in as many years... No problem, we're going to charge you $150 for the cancelation not being 48 hours in advance. I called 26 hours before. This is so disappointing."
— Kari Dixon via LocalityBiz"This clinic has fallen apart over the last two years. They lost all of their providers and when they hire new staff they're gone within months. Something is seriously wrong with their management."
— Apple Maps Reviewer"The front staff is super nice and has a small office “know you by name” feel. I really like that part rather than feeling like a # at some places."
— Amara C. via Clinic Website TestimonialsMore clinics in University Place
Primary Care - Family Medicine & Internal Medicine - MultiCare
Patients praise: Convenient wait time tracking and transparency for urgent care visits · Efficiency and speed of care for minor medical issues in urgent care settings.
University Place Pediatric Clinic
Patients praise: high praise for the medical expertise and bedside manner of individual doctors and nurses · frequent commendation for the nurse line's responsiveness and attentiveness.
Carrie Jenner, MD | Pediatrics | University Place, WA 98466
Patients praise: Informative and clear explanations · Thorough and patient listener.
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