Primary Care - Family Medicine & Internal Medicine - MultiCare
Internal Medicine • University Place, WA
Ratings by platform
- Google Reviews (MultiCare Indigo Urgent Care): 4.7/5 stars (1,913 reviews)
- ComplaintsBoard (MultiCare Indigo Urgent Care): 1.0/5 stars (0 reviews (17 complaints))
What patients say
Patients praise
- Convenient wait time tracking and transparency for urgent care visits
- Efficiency and speed of care for minor medical issues in urgent care settings
- Some providers praised for being professional, knowledgeable, and thorough in primary care settings
Common complaints
- Reports of rude, unprofessional, or dismissive staff and receptionists
- Concerns regarding clinical competence, specifically issues with medication prescriptions and chart management
- High volume of unresolved complaints on external review platforms regarding urgent care experiences
In patients' words
"Also The receptionist was rude to everyone! I left in tears because I did not get my problems resolved."
— ComplaintsBoard"I love how the Multicare website tells you how long is the current wait time and updates every like 15 minutes."
— UniLocalMore clinics in University Place
University Place Medical Clinic: Medical Clinic in University ...
Patients praise: Appreciation for specific doctors and providers (e.g., Dr. Friesen, Peggy Smith) · Compassionate and attentive care during visits.
University Place Pediatric Clinic
Patients praise: high praise for the medical expertise and bedside manner of individual doctors and nurses · frequent commendation for the nurse line's responsiveness and attentiveness.
Carrie Jenner, MD | Pediatrics | University Place, WA 98466
Patients praise: Informative and clear explanations · Thorough and patient listener.
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