Chestnut Ridge Counseling Services
Counseling Services • Uniontown, PA
Ratings by platform
- Rehab.com/Google aggregator: 1.8 out of 5 stars (5 reviews (on Rehab.com/Google aggregator))
- MapQuest/Yelp aggregator: 2.0 out of 5 stars (4 reviews (via Yelp link aggregator))
What patients say
Patients praise
- some patients report highly positive long-term therapeutic relationships with specific counselors
- praise for individual therapists being professional, kind, and helpful
Common complaints
- scheduling and appointment systems are frequently described as difficult, rigid, or poorly managed
- reports of long wait times and poor communication regarding appointments
- some patients reported negative experiences with psychiatrists and therapists, including lack of empathy or poor treatment management
- concerns regarding billing department practices and unprofessionalism in office staff
- reports of medication being cut off abruptly or cold turkey transitions
In patients' words
"I've been with Lisa for at least 10 years and she is amazing! I still do therapy once a month but at the beginning I went weekly and I've come so far with her help."
— Rehab.com review"Understaffed and hard to get anyone to even answer the phone to schedule an appointment."
— LocalityBiz review"Their scheduling system borderlines on malpractice. You have to call to schedule an appointment on the day that they tell you and for those of us who work it's impossible."
— Yelp review via MapQuestMore clinics in Uniontown
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