Summit Health
Family Medicine • Union, NJ
Ratings by platform
- Birdeye (for Union Primary Care): 3.2/5 (72 reviews)
- Birdeye (for Union Family Health Care): 4.9/5 (236 reviews)
- Birdeye (for UMC Center for Family Medicine): 4.3/5 (61 reviews)
What patients say
Patients praise
- doctors and staff described as professional, thorough, and kind
- unionization efforts aimed at improving staffing, retention, and patient care quality
- creation of more structured processes for addressing patient and staff concerns
- holistic approach to care that values patient relationships
Common complaints
- concerns over high patient volumes and double-booking appointments
- time constraints reducing quality of patient care and doctor-patient interaction time
- staff turnover leading to difficulty maintaining long-term doctor-patient relationships
- bureaucratic requirements and administrative policies conflicting with patient-centered care
- frustration with lack of responsiveness from management regarding provider feedback
In patients' words
"The actual doctors, physicians, and NPs have all met expectations. But that is the only positive I have seen with this office, and it is not enough to drag up the abysmal service and support of the rest of the practice."
— WebMD review for Union Primary Care"The hospital routinely double-books patients without warning... It has impacted the quality of patient care."
— Signal Cleveland report on MetroHealth Primary Care Providers Union"Patients don’t do well if they can’t find a primary care doctor, or if the doctor is too stressed to listen to them and provide coherent care."
— Dr. Peter Grinspoon on primary care physician unionizationMore clinics in Union
Atlantic Medical Group Primary Care at Union
Patients praise: Friendly and professional staff · Clean facility.
Codella Family Practice
Patients praise: doctor is often described as friendly, attentive, and thorough once seen · positive perception of the doctor's clinical knowledge and willingness to listen.
Robert Zuniga D.C.
Patients praise: thorough and patient explanations · highly professional and knowledgeable staff.
Redefine Healthcare
Patients praise: Professional and friendly staff · Efficient and accommodating appointment scheduling.
USA Vein Clinics
Patients praise: Patients report successful treatment outcomes and improved conditions · Doctors are described as knowledgeable, comfortable to work with, and professional.
Associated Eye Physicians & Surgeons
Patients praise: professional and knowledgeable staff and physicians · thorough and well-explained exams.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.