Union City Primary Care Clinics | Baptist Medical Group
Women's Health • Union City, TN
Ratings by platform
- Baptist Memorial Hospital-Union City (via Yelp/general aggregate): 3.7/5 stars (187 reviews)
- Centers for Medicare & Medicaid Services (CMS): 94.7/100 MIPS quality score (N/A)
- Healthgrades: Recognized for Outstanding Patient Experience Award (N/A)
What patients say
Patients praise
- Attentive and professional medical providers (physicians and nurse practitioners)
- Clear communication about treatment plans and lab results
- Compassionate and proactive care reported by some patients
- Efficient and timely appointments in certain clinic settings
Common complaints
- Rudeness and lack of professionalism by some nursing staff
- Communication barriers regarding patients with disabilities (e.g., lack of interpreters for hearing-impaired patients)
- Concerns regarding billing practices and hospital administration/management
- Difficulty in accessing timely care or getting specific requests met during hospital stays
In patients' words
"She always makes me feel comfortable and heard. She is patient and listens to all my concerns and she is very proactive as it pertains to my health."
— Patient review for NP Amanda Keown"It took 5 days before i was able to get any response after asking nurses, doctors to provide this at any given moment [interpreter services], but instead saw the children and relied on them which is a federal law."
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