Physical and Occupational Therapy | West Tennessee Bone & Joint ...
Occupational Therapy • Union City, TN
Ratings by platform
- Birdeye (West Tennessee Bone & Joint Clinic - Union City): 5.0 (252 reviews)
- Birdeye (West Tennessee Bone & Joint Clinic - other listing): 4.1 (20 reviews)
- MVDental (Google rating referenced): 5/5 (256 Google My Business ratings (as stated))
- Vitals (West Tennessee Orthopedics: Union City): 3.7 (Not stated)
- Facebook page (recommendations): 100% recommend (33 reviews (as stated))
What patients say
Patients praise
- Caring, professional clinicians who take time to explain and listen
- Effective treatment outcomes (e.g., injections/therapy and successful surgeries referenced)
- Friendly, thorough staff and good communication; minimal waiting cited
- Positive experience for kids/pediatric care referenced
Common complaints
- Reports of misdiagnosis or inadequate findings (e.g., shoulder issue / cervical disc)
- Complaints about treatment decisions or refusal of a procedure; dissatisfaction with injections/insurance impact
- Very negative experiences described with strong language (deserved no stars / stay away)
- At least one negative remark about discomfort with patient touching
In patients' words
"“Matt doesn’t rush in and out. He takes time to with his patients. He seems to really care.”"
— Birdeye review excerpt (West Tennessee Bone & Joint Clinic)"“Awesome staff. Didn’t have a long wait time. ALL of the staff were nice, friendly, and professional… Very thorough with explaining everything.”"
— MVDental page quoting patient review"“Just had to have emergency surgery done at Vanderbilt because west Tennessee bone and joint left me… nearly paralyzed me… they told me there was NOTHING WRONG…”"
— Birdeye listing with 4.1 rating (review excerpt)"“I don’t like to much touching and resting hands on my leg makes me feel uncomfortable -no stars”"
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