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Sleep Medicine Services - ETSU Health

Sleep DisordersUnion City, TN

★★★☆☆3.3/521 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.3/5 (21 reviews total for the health system)

What patients say

Patients praise

  • Compassionate and individualized care approach by providers like Dr. Tu Nguyen
  • Helpful front office staff in specific instances

Common complaints

  • Long wait times for appointments
  • Insurance acceptance issues causing appointment cancellations
  • Confusion over specialist availability/scheduling errors

In patients' words

"After waiting many months to get in to see the doctor I was on her waiting list and they called me... After I had traveled an hour and a half to get to their facility up on walking in I had to go straight to the restroom... when I approached the desk to check in I was told that they did not accept my insurance."

Birdeye review of ETSU Health

"Meagan at the front office went above and beyond with helping with my rescheduling. She is a asset to your clinic."

Birdeye review of ETSU Health

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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