New Jersey Imaging Network (NJIN) of Union City
Radiology and Imaging • Union City, NJ
Ratings by platform
- Vitals: 2.3 out of 5 stars (20 reviews (on Yelp))
- Unilocal: not specified (4 reviews)
What patients say
Patients praise
- professional and courteous staff (in some reports)
- bilingual staff beneficial for the community
- clean and modern facilities
- convenient urban location with public transport access
Common complaints
- long wait times for appointments and during visits
- disorganized administrative processes, particularly regarding prescription/paperwork verification
- unprofessional staff behavior or poor customer service attitude
- lack of communication regarding delays or issues
In patients' words
"Will not go here again. Long wait. People on the phone making the appointment do not write down that they have verified the order with the Doctor before the appointment... Find another radiology place who values your business."
— Unilocal patient review"My appointment was at 3.15 for mri and I am still waiting for it. It is 5 pm right now. They take calls between taking your test and let you hang in there in uncomfortable positions"
— Unilocal patient review"The interaction was disorganized, unhelpful, and unprofessional. It did not feel like patient care was a priority."
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