Primary Care in New Jersey | New Jersey Family Care
Primary Care • Union City, NJ
Ratings by platform
- Optum Internal Medicine (Google Reviews): 2.5/5 stars (31 reviews)
- Horizon NJ Health (aggregated Google Reviews as of Dec 2023): 2.8/5 stars (882 reviews)
What patients say
Patients praise
- attentive and professional individual providers
- convenient office locations
- satisfactory consultations with specific physicians
Common complaints
- long patient wait times
- poor customer service and administrative challenges
- difficulties with insurance application and denial processes
- inconsistent or unprofessional staff communication
In patients' words
"It takes a lot for me to leave a negative review. However, a wait time over 2 hours with a scheduled appointment from a month ago is absurd!!!!"
— LocalityBiz (NHCAC Health Center)"My doctor, Ruben Perez, is wonderful, very attentive, very sweet, and listens very carefully to what you say. So, for me, it's excellent."
— Hackensack Meridian Health (Dr. Ruben Perez)"Have quite literally been applying and getting denied by them since December of last year. If it wasn't one thing it was another."
— Reddit (NJ Family Care)More clinics in Union City
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