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HMH Palisades Medical Center Outpatient Mental ...

Counseling and PsychotherapyUnion City, NJ

★★★☆☆3.3/51,260 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google aggregate: 3.3 out of 5 stars (1,258 reviews)
  • Healthgrades (specific to counseling center): 1 out of 5 stars (2 reviews)

What patients say

Patients praise

  • praise for professional and caring nursing staff
  • positive feedback on communication, particularly for bilingual staff
  • efficient surgical and emergency experiences reported by some patients

Common complaints

  • reports of billing errors and incorrect diagnostic coding
  • concerns regarding staff responsiveness and wait times
  • isolated complaints about staff communication or attitude

In patients' words

"Amazing service, very friendly, very professional"

Birdeye review

"This is so dangerous to know that you go to the hospital, somewhere for help as a last resort emergency option, and they mix up your chart? ... This place is a joke it’s actually not even funny."

LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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