Pathways | Obion County - West Tennessee Healthcare
Behavioral Health • Union City, TN
Ratings by platform
- FindRehabCenters.org: 40 reviews (aggregated ratings vary across platforms) (40)
- BirdEye (Pathways Behavioral Health Services): 2.8/5 (25)
What patients say
Patients praise
- Professional and caring staff members identified by name
- Helpful and supportive reception/front desk staff
- Effective, respectful treatment for some patients
- Comprehensive range of services including medication management and counseling
Common complaints
- Reports of rude staff or perceived lack of understanding
- Dissatisfaction with treatment approaches, specifically regarding medication and referrals
- Long wait times for appointments
- Frustration with communication over video chat or scheduling
In patients' words
"I've had nothing but good experience with these people Andrew is amazing at listening and checking on you... And all the people at the front at the reception desk have always been so good working with me about getting appointments."
— LocalityBiz User Review"Just rude with no understanding. Was told over video chat to speak up. When I did I was told I was yelling. I asked to speak to someone else and that never happened. No patience at all."
— LocalityBiz User Review"WTH has the best staff! It I have been a patient a few times over the years and was treated with dignity and respect. Genuine, caring people work here."
— FindRehabCenters.org User ReviewMore clinics in Union City
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