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Twin Falls Certified Community Behavioral Health Clinic

Psychiatric ServicesTwin Falls, ID

★★★☆☆3.2/557 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.6 out of 5 stars (20 reviews)
  • Recovery.com: 3.0 out of 5 stars (37 reviews)

What patients say

Patients praise

  • kind and professional staff members
  • effective mental health support for children
  • non-judgmental environment that ensures patient privacy
  • excellent customer service reported by some patients

Common complaints

  • reports of rude staff behavior
  • long hold times when calling to reschedule appointments
  • concerns regarding mismatch in therapist specialization for patient needs

In patients' words

"staff is often extremely rude, Truthfully, I never had a good experience there with the staff even over the phone. Tried calling numerous times to reschedule an appointment and was left on hold for 30+ minutes each time. Obviously I gave up."

Birdeye user review

"All staff members at Family Health Services Behavioral Health Clinic are always kind, patient, and very professional. They make it comfortable to seek services and are always willing to answer any questions."

Birdeye user review

"Have been going to this specific office for 3 months now. Excellent customer service. I have weekly visits and my provider helps with any medication shifts or ..."

Family Health Services website review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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