St. Luke's Clinic – Behavioral Health Services: Twin Falls
Psychiatric Services • Twin Falls, ID
Ratings by platform
- Birdeye: 3.4 out of 5 stars (37 reviews)
What patients say
Patients praise
- Helpful and supportive nursing staff in some experiences
- Engaging group activities and DBT skills training
- Polite and responsive care during appointments for some patients
- Good food quality in inpatient settings
Common complaints
- Difficulty with communication and follow-up (e.g., calls not returned)
- Scheduling issues and long wait times for appointments
- Concerns about medication management and administrative bureaucracy
- Perceived lack of compassion or rudeness from some staff members
In patients' words
"I already had issues with them but now my husband has been waiting over a week for them to call back about their medication screw up... Bureaucracy comes first, second, third, and fourth here. Patients well-being comes somewhere after that."
— Birdeye review"The nursing staff was very involved with patients... One nurse sat up with me for an hour in the middle of the night... Facility was clean, well-equipped, and adequately staffed."
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