Twin Falls Certified Community Behavioral Health Clinic
Behavioral Health • Twin Falls, ID
Ratings by platform
- Birdeye: 3.6 out of 5 (20 reviews)
- Recovery.com: 3.0 out of 5 (37 reviews)
What patients say
Patients praise
- Some reviews/patient experiences cite good or excellent customer service and kindness/professionalism from staff or specific providers.
- Overall ratings indicate at least moderate satisfaction (around mid-3 to 3.6 stars).
Common complaints
- Negative experiences include reports of rude staff and difficulty getting through by phone (left on hold for 30+ minutes) and mismatched therapist assignment (children’s therapist after PTSD diagnosis).
- Overall ratings also reflect dissatisfaction relative to higher-rated mental health clinics (e.g., 3.0–3.6 range).
In patients' words
"“Excellent customer service. I have weekly visits and my provider helps with any medication shifts…”"
— fhsid.org location page for Twin Falls Certified Community Behavioral Health Clinic"“staff is often extremely rude… Tried calling numerous times to reschedule an appointment and was left on hold for 30+ minutes each time… they gave me a children’s therapist.”"
— Birdeye reviews for Family Health Services Behavioral Health Clinic (Twin Falls)More clinics in Twin Falls
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