St. Luke's Clinic – Behavioral Health Services: Twin Falls
Behavioral Health • Twin Falls, ID
Ratings by platform
- Birdeye (Google): 3.4/5 stars (37 reviews)
What patients say
Patients praise
- Some positive experiences with specific doctors and social workers
- Reports of polite staff members in some instances
- Mentions of good food quality in inpatient settings
Common complaints
- Difficulty scheduling follow-up appointments and long wait times
- Communication issues, including lack of call-backs regarding medication management
- Concerns regarding patient autonomy and treatment of patients in crisis
- Reports of rude or dismissive support staff (nurses, technicians, security)
- Perception of being profit-focused versus patient-focused
In patients' words
"I already had issues with them but now my husband has been waiting over a week for them to call back about their medication screw up... Bureaucracy comes first, second, third, and fourth here."
— Birdeye/Google Review"The social workers and physicians were awesome. It was the technicians and the nurses who need a review on HIPPA and politeness to people who are in crisis."
— a-better-place.com reviewMore clinics in Twin Falls
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