Central Alabama VA Medical Center-Tuskegee | Veterans Affairs
Podiatry • Tuskegee, AL
Ratings by platform
- VA SAIL (Strategic Analytics for Improvement and Learning): 2.5/5 (VA SAIL composite) (N/A (VA quality data))
- Rehab.com: 3.4/5 (43 reviews)
- Placewing: 4.0/5 (24 reviews)
What patients say
Patients praise
- Some patients report receiving respectful, high-quality care from specific medical staff
- Positive experiences with routine medical check-ups or specific procedures
- Cleanliness of facility reported by some patients
Common complaints
- Difficulty reaching staff or departments by phone
- Long wait times for appointments and in-person care
- Perceived unprofessionalism and lack of empathy among some staff
- Concerns regarding pharmacy service quality
- Negative experiences with administrative processes or patient advocacy
- Performance ratings below national VA benchmarks
In patients' words
"The folks at the Center, from Dr. Hardy in Audiology, to all of the support staff I met while there, could not have been nicer. They treated me with respect and dignity..."
— Patient review on Rehab.com"However, because the call center is underfunded and non-existent you will not be able to communicate with the great healthcare workers here... be prepared to not be successfully connected to any department."
— Patient review on Rehab.com"This VA really sucks.... They drag ass to get to people. They would rather be talking all on their phones... rather than getting to their patients."
— Patient review on MedicalRecords.comMore clinics in Tuskegee
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