Cottage of the Shoals - AL - Genesis HealthCare
Skilled Nursing Facility • Tuscumbia, AL
Ratings by platform
- ultimateseniorresource.com: 4.00/5 (92 reviews (Google))
- nursinghomerating.org: 3 out of 5 stars (Overall)
- familyassets.com: 7.5/10 (Resident Review Score) (Aggregated reviews)
What patients say
Patients praise
- Highly regarded physical therapy team
- Helpful admissions staff
- Some staff members praised for dedication and communication
Common complaints
- Chronic understaffing leading to long response times
- Poor hygiene and cleanliness (e.g., odors, dirty rooms)
- Neglect of basic patient needs (e.g., assistance with feeding and toileting)
- Inadequate communication from nursing staff to families
In patients' words
"Cottage of the Shoals receives highly polarized feedback, with many families praising the rehab therapy team and specific staff members for their dedication and communication. However, a significant number of reviewers report serious concerns regarding chronic understaffing, poor hygiene, and neglectful care, particularly regarding assistance with basic needs like feeding and toileting."
— EveryPlace review analysis"They tell lies to cover up anything that's going on. You will not get the best care at this facility. You will come out going to the hospital or in a body bag! They are nasty and it smells all the time."
— Sample negative review excerptMore clinics in Tuscumbia
Tucumbia | Treehouse Children's Dentistry
Patients praise: Friendly, welcoming, and kind staff · Excellent at calming nervous children and making them feel comfortable.
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