Express Care Tuscumbia - Medical Associates of the Shoals
Pediatrics • Tuscumbia, AL
Ratings by platform
- Birdeye (aggregating Google, Facebook, etc.): Approximately 4.1 to 4.2 out of 5 stars based on combined aggregate reviews (81-87 aggregate reviews for Express Care of the Shoals)
What patients say
Patients praise
- Many patients find the medical staff, including doctors and nurses, to be friendly, knowledgeable, and caring
- Appreciation for short wait times during some visits
- Some patients report effective and professional treatment experiences
Common complaints
- Reports of rude or unhelpful administrative and billing staff
- Dissatisfaction with billing policies, high costs, and new patient fees
- Concerns about wait times, particularly near closing hours
- Complaints about lack of continuity of care or feeling dismissed by some providers
In patients' words
"Fast, friendly and knowledgeable staff. I highly recommend."
— Birdeye reviewer (Tamara T.)"Callie the lady over billing is about as RUDE and HATEFUL as they come. When you’ve spent half of your day trying figure out why you went from a balance of 50 dollars to 540 in less than 2 months is beyond frustrating."
— Localitybiz reviewer (Jennifer Williams) regarding Medical Associates of the Shoals PC"Nurse and doctor were friendly and listened. They close at noon. We walked in Saturday at 10:30am, were called to be seen at 11:30am. After treatment we left..."
— MapQuest reviewerMore clinics in Tuscumbia
Tucumbia | Treehouse Children's Dentistry
Patients praise: Friendly, welcoming, and kind staff · Excellent at calming nervous children and making them feel comfortable.
Cottage of the Shoals - AL - Genesis HealthCare
Patients praise: High regard for physical therapy team · Helpful admissions staff.
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