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Shoals Primary Care | Sheffield, AL

Internal MedicineTuscumbia, AL

★★★★☆3.5/5192 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.5/5 stars (184 reviews)
  • Yelp (via Apple Maps): 3.4/5 stars (8 reviews)

What patients say

Patients praise

  • Appreciation for specific doctors (e.g., Dr. Syed) for their thoroughness and bedside manner
  • Positive experiences with friendly reception staff in some instances
  • Praise for specific practitioners like Dr. Aaron Karr and their nurse practitioners

Common complaints

  • Long wait times, often exceeding an hour for check-ups and doctor visits
  • Difficulties with phone communication, including unreturned calls and reaching staff
  • Concerns regarding staff professionalism, communication, and responsiveness
  • Instances of patients feeling uninformed about doctor changes or care status

In patients' words

"I cannot get a return phone call from these people. They seem to forget to take care of their patients."

Birdeye user review

"No matter what day of the week or what time, even right when they open be prepared to wait a minimum of an hour to get called into the office. Then another hour for the doctor to come in."

LocalityBiz user review

"Dr Syed is the best in my book...he encourages me, he is sincere, and he cares."

Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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