Behavioral Health | Tuscumbia, AL
Counseling • Tuscumbia, AL
Ratings by platform
- Birdeye (Aggregate of Google reviews) for Integrated Behavioral Health: 4.3/5 stars (430 reviews)
- Trustburn for Northwest Alabama Mental Health Center: 4.0/5 stars (11 reviews)
What patients say
Patients praise
- Compassionate and attentive care providers
- Friendly and professional front desk staff in some instances
- Welcoming and soothing facility environments
- Effective personalized treatment and medication management
Common complaints
- Inconsistent appointment scheduling and cancellations
- Difficulties reaching staff via phone
- Billing issues, including unexpected fees and collections threats
- Reports of unprofessional or unqualified staff interactions
- Long wait times for medication refills
In patients' words
"Terribly rude staff and unqualified doctors. I went 6 years ago, sat down with my doctor and was asked 'what medicine do you want'. ... 6 years later I recieved a bill for $14 with a threat to send to collections out of nowhere."
— Birdeye review for Integrated Behavioral Health"Dr. Chiou and Dalton Boley have been beyond helpful. I have nothing but wonderful things to say about them and the awesome staff. I’ve been looking for such caring providers since my diagnosis and have never been able to stay on a mental health treatment plan before... until now."
— Birdeye review for Integrated Behavioral Health"The services provided by Northwest Alabama Mental Health Center are truly outstanding. The staff is knowledgeable and empathetic, and I felt supported every step of the way."
— Trustburn review for Northwest Alabama Mental Health CenterMore clinics in Tuscumbia
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