Ambulatory Surgery Center | Bessemer, AL - UAB Medical West
Ambulatory Surgery Center • Tuscumbia, AL
Ratings by platform
- HCAHPS (via Momentary Labs), Facebook, US News & World Report"}},{rating:{citations:,confidence:: 3 out of 5 stars (overall hospital), 74% recommendation rate (Facebook), 2 out of 5 (US News Patient Experience Score)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- strong doctor communication ratings, often exceeding national averages
- approximately 60% to 74% patient recommendation rates in various surveys
- instances of praise for specific medical staff and service quality
Common complaints
- concerns regarding nurse communication effectiveness
- patient complaints about facility cleanliness and quietness ratings below national averages
- reports of difficulty receiving assistance when needed
- documented 2025 regulatory enforcement action regarding failure to provide stabilizing treatment (patient dumping)
- negative feedback on food and amenities
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