CVS Pharmacy at 1901 13th Ave E Tuscaloosa, AL 35404
Pharmacy • Tuscaloosa, AL
Ratings by platform
- Yahoo Local: 1.5 out of 5 stars (22 reviews)
What patients say
Patients praise
- Store cleanliness and well-stocked aisles
- Occasional positive interactions with specific staff members
Common complaints
- Difficulty contacting the pharmacy by phone
- Long wait times at the pharmacy counter
- Unprofessional and rude staff behavior
- Issues with prescription fulfillment and communication regarding pickup times
- Negative customer service experiences involving dismissive or condescending attitudes
In patients' words
"Trying to get someone on the phone in the pharmacy is absolutely impossible. I don't always have 30 minutes to wait on the phone."
— Yahoo Local User Review"pharmacist told me to come at 9pm to pick up my medication. just for me to show up with them closed. after tell them that I was told to come at 9 they did not offer to fix it or even apologize for..."
— Yahoo Local User Review"If I could give this CVS a 0 star I would. There is a very rude man child on staff there. He is very condescending and talks to you with an attitude and like your stupid."
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