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CVS Pharmacy

Pharmacy • Tuscaloosa, AL

★★☆☆☆1.5/522 reviews across 1 platform

Ratings by platform

  • Yahoo Local: 1.5/5 (22 reviews)

What patients say

Patients praise

  • Store cleanliness and well-stocked aisles
  • Occasional positive interactions with specific staff members

Common complaints

  • Difficulty contacting the pharmacy by phone
  • Long wait times at the pharmacy counter
  • Unprofessional and rude staff behavior
  • Issues with prescription fulfillment and communication regarding pickup times
  • Negative customer service experiences involving dismissive or condescending attitudes

In patients' words

"If I could give this CVS a 0 star I would. There is a very rude man child on staff there. He is very condescending and talks to you with an attitude and like your stupid."

— LocalityBiz User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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