
MultiCare Indigo Urgent Care - Tumwater
Urgent Care • Tumwater, WA
Ratings by platform
- Birdeye: 4.8 out of 5 (3,397 reviews)
- Solv Health: 4.8 out of 5 (10,103 patients)
- Google Reviews via Indigo Health: 4.8 out of 5 (3,519 reviews)
- Apple Maps: 4.8 out of 5 (9,900 reviews)
What patients say
Patients praise
- Friendly and professional staff
- Efficient and fast care, particularly for acute injuries
- High quality of medical care provided
- Clean and well-maintained facility
- Helpful communication regarding treatment and instructions
Common complaints
- Rudeness from triage staff and medical personnel
- Long wait times despite having an appointment
- Perceived lack of care or rushing patients out the door
- Miscommunication regarding post-visit protocols and medical attention
In patients' words
"Walked in (bleeding from a fall on my face - ugh) and was seen immediately. Everyone was kind and professional, and explained everything. I had several stitches but I was still out of there in under 2..."
— Apple Maps"The RT at triage was rude & completely unwilling to help. ... The experience I had at triage alone will cause me never to bring myself or family member in need to care to your facility."
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