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Heart of Wellness: Family Medicine, Naturopathic Physicians

Naturopathy • Tumwater, WA

★★★★★4.5/5508 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.5/5 (348 reviews)
  • Heart of Wellness website aggregated sources: 4.7/5
  • Nutrifinder: 4.6/5 (160 reviews)

What patients say

Patients praise

  • Patient-centered approach with longer appointment times
  • Practitioners are often described as knowledgeable, thorough, and compassionate listeners
  • Successful outcomes for chronic health issues, weight management, and pain relief
  • Welcoming atmosphere and personalized care plans
  • Effective use of holistic, evidence-based practices (e.g., acupuncture, nutrition)

Common complaints

  • Concerns regarding billing practices and unexpected charges
  • Challenges with administrative staff and front desk responsiveness
  • Issues with scheduling and appointment management policies
  • Occasional reports of perceived condescending or dismissive bedside manner from specific providers
  • Disagreements regarding treatment philosophy or efficacy

In patients' words

"Dr. Attwood is wonderful. She listens and really takes the time to understand. Very helpful and friendly front desk staff. I’ve been going to Heart of Wellness for 10 years and am very satisfied with the care I’ve received."

— Patient review via Heart of Wellness website

"I had an appointment today with David Lerner, and for the first time, I left a medical practitioner's office feeling hopeful and excited. David is hugely knowledgeable, thorough and professional."

— Patient review via Birdeye

"I was hoping to find a new naturopathic doctor after mine had to retire. Dr. Tim Shannon was not only arrogant and pompous, his whole demeanor was down condescending."

— Patient review via MapQuest/Yelp snippet

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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