Heart of Wellness: Family Medicine, Naturopathic Physicians
Acupuncture • Tumwater, WA
Ratings by platform
- Birdeye: 4.5/5 (348)
- Nutrifinder: 4.6/5 (160)
What patients say
Patients praise
- Welcoming atmosphere and kind, compassionate staff
- Practitioners are described as knowledgeable, thorough, and good listeners
- Effective holistic and integrative health approaches, including acupuncture and nutrition consultations
- Positive outcomes for chronic conditions and overall health improvement
Common complaints
- Concerns regarding billing processes and insurance acceptance
- Challenges with scheduling appointments and front desk responsiveness
- Criticism of membership requirements for some services
- Occasional reports of unsatisfactory experiences with specific practitioners or staff interactions
In patients' words
"I had an appointment today with David Lerner, and for the first time, I left a medical practitioner's office feeling hopeful and excited. David is hugely knowledgeable, thorough and professional. I highly recommend him!"
— Birdeye Review"I have worked with Gary Black for four years. I have an accident injury and trauma related pain. I cannot tolerate traditional massage. As a child abuse survivor, physical touch especially from a... Gary is very knowledgeable and communicates..."
— Yelp Review"They have discriminatory policies against poor people, if, and only if, you have apple insurance, and miss two appointments in an entire year they will kick you out without warning"
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