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Ascension Saint Thomas Urgent Care

Urgent Care • Tullahoma, TN

★★★★★4.7/52,169 reviews across 2 platforms

Ratings by platform

  • Birdeye/Ascension Saint Thomas Urgent Care: 4.9/5 (1,337 reviews)
  • Birdeye/Fast Pace Health Urgent Care: 4.5/5 (832 reviews)

What patients say

Patients praise

  • Short wait times and efficient service
  • Friendly, compassionate, and knowledgeable staff
  • Convenient location and extended hours/availability
  • Good quality of care and bedside manner

Common complaints

  • Redundant or aggravating check-in processes involving digital tablets and manual paperwork
  • High cost of care for self-pay patients
  • Occasional reports of poor experiences leading to patient frustration

In patients' words

"I made 2 appointments online and they saw me within 10 minutes of requested time each time. Staff was very knowledgeable and friendly."

— SolvHealth Review

"The only complaint I have is having to use the tablet for check in, followed by the receptionist then asking me all the same questions. I liked it much better without the middle step of the dumb tablet."

— SolvHealth Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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