Mental Health Clinic in Tukwila, Washington
Mental Health and Psychiatry • Tukwila, WA
Ratings by platform
- Rehab.com (Sound Mental Health): 2.7/5 (20 reviews)
- Yelp (Amen Clinics): 2.8/5 (20 reviews)
What patients say
Patients praise
- Some individual practitioners are described as knowledgeable, compassionate, and excellent listeners
- Patients appreciate providers who validate their concerns and offer a safe environment for communication
- High satisfaction with the clinical quality and bedside manner of specific psychiatrists and nurse practitioners
- Positive experiences with on-site pharmacies and medical assistants in some clinics
Common complaints
- Difficulty scheduling appointments and long wait times
- Unprofessional or rude front-desk and administrative staff interactions
- Concerns regarding facility management, understaffing, and organizational issues
- Negative experiences with communication, including being placed on long holds or calls being disconnected
- Reports of insensitive or disrespectful behavior by some staff members
In patients' words
"Amazing experience with this specialist, he was immensely knowledgeable, excellent bedside manner, and very clear when communicating and diagnosing."
— Motiva Health (Patient review)"The service is good but their phone answering service is horrible, absolutely unacceptable, you call and wait for one hour."
— HealthPoint Tukwila (Patient review)"took me forever to get an appointment, and after I finally got it they changed the date like three times! Unprofessional."
— Sound Mental Health (Patient review)More clinics in Tukwila
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