Northwest Urgent Care | Tucson, Arizona | Northwest Healthcare
Urgent Care • Tucson, AZ
Ratings by platform
- Solv (Northwest Urgent Care, Orange Grove): 2.6 out of 5 (5 patients shared ratings)
- Solv (Northwest Urgent Care, 85745): 2.5 out of 5 (Not stated in provided snippet)
- Birdeye (Northwest Urgent Care at Speedway): 4.4 star rating (1,268 reviews)
- MapQuest (Northwest Urgent Care Orange Grove): Not stated in provided snippet (55 reviews)
- Healthgrades (Northwest Urgent Care): 1.0 shown for one review; overall numeric rating not provided in snippet (21 reviews)
What patients say
Patients praise
- Friendly/caring staff and positive front-office experiences
- Clean facility/immaculate, safe environment
- Quick/short wait times and efficient visits (in some reviews)
Common complaints
- Long waits / patients left without being seen
- Billing/charge issues and unexpected or inflated charges
- Care coordination/document/result delays and missing orders/results (administrative problems)
- Perceived unsafe/dirty conditions or slow/inexperienced clinical help (in some reviews)
In patients' words
"“Don't know how their care is currently since we were put in a waiting room for over an hour without being seen… I would definitely recommend going to any other urgent care…”"
— Solv review excerpt for Northwest Urgent Care (Orange Grove)"“This urgent care is affiliated with NW hospital which mean they charge inflated HOSPITAL RATES. This facility charged me $355 for a visit…”"
— MapQuest review excerpt for Northwest Urgent Care (Orange Grove)"“When I called the imaging place the next day they had not received any FAX from NW Urgent Care… I ended up having to drive to the Imaging center and physically hand them the order!”"
— Healthgrades review excerpt for Northwest Urgent Care"“I never thought I’d give an Urgent Care five stars but my experience… was easy, even pleasant… both the person at the check-in desk as well as the nurse practitioner, were great.”"
— Localitybiz review excerpt (Northwest Urgent Care at La Paloma)"“The only issue is that the mandatory online check-in process wasn’t working…”"
— Localitybiz review excerpt (Northwest Urgent Care at La Paloma)More clinics in Tucson
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