Primary care / Family Medicine - Tucson, AZ
Family Medicine • Tucson, AZ
Ratings by platform
- Healthgrades (Dr. David Los): 4.5/5 (212)
- Birdeye (Banner - University Medicine Family Medicine Clinic): 3.8/5 (120)
- Healthgrades (Dr. Michael Purkis): 2.6/5 (79)
- Healthgrades (Dr. Vivian Castillo): 1.0/5 (implied) (57)
- Banner Health (Dr. Sean Henley): 4.7/5 (250)
- Banner Health (Dr. Ann Mathias): 4.9/5 (156)
- Banner Health (Dr. Jessica Sennet): 4.8/5 (241)
- Banner Health (Dr. Kevin F. Moynahan): 4.9/5
What patients say
Patients praise
- Physicians perceived as excellent listeners, compassionate, and thorough
- Providers who involve patients in care decisions and treat them with respect
- High levels of satisfaction with individual physician competency and bedside manner
- Appreciation for doctors who thoroughly review patient history before appointments
Common complaints
- Difficulty scheduling appointments or long wait times for visits
- Unresponsive or rude office staff, including communication barriers
- Delays in receiving prescription refills or lab result follow-ups
- Perceived lack of care, attention, or rushed visits from some providers
- High turnover of clinic staff affecting continuity of care
In patients' words
"Dr. Henley actually listens, engages in conversation, and has constructive suggestions."
— Banner Health Patient Review"Dr. Mathias is simply the best physician I've ever had. She is always prepared, reads my medical history before the appointment, very efficient, thorough..."
— Banner Health Patient Review"Been going here a couple years but can never get in to see doctor, had the flu and was told to go to the er."
— Healthgrades Patient Review"I have been a patient here since 2021. I have never waited less than 2 hours past my scheduled appointment time to be seen. The office is disorganized, communication is nearly impossible..."
— Healthgrades Patient ReviewMore clinics in Tucson
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