Tucson ENT
Ear, Nose and Throat (ENT) • Tucson, AZ
Ratings by platform
- RateMDs (Dr. Robert L. Dean): 3.1/5 (8)
- RateMDs (Dr. David Hu): 3.3/5 (14)
- Birdeye (Southern Arizona Ear, Nose & Throat): 3.6/5 (31)
What patients say
Patients praise
- High perceived medical expertise and knowledge of physicians
- Compassionate and caring approach of individual doctors
- Effective diagnosis and successful treatment outcomes
- Efficient communication tools (e.g., text messaging) in some contexts
Common complaints
- Extended wait times for appointments
- Dissatisfaction with administrative and scheduling staff professionalism
- Communication issues regarding referrals and follow-ups
- Complaints regarding billing practices and unexpected costs
- Feeling rushed during medical consultations
In patients' words
"Worst doctors office I’ve ever been to, in my entire life. I waited more than 2 hours to see a doctor. Really unprofessional setting and staff."
— Unilocal review of Tucson Ear Nose & Throat"The doctor was very helpful and reassuring that it was something treatable. He was in no hurry to leave the exam room until he thoroughly explained what we needed to do."
— RateMDs review of Dr. David Hu"Beware! Anyone entering SAENT should know that they are in the habit of billing insurance for procedures that are not necessary!"
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